Field Services Engineer

Genpact • paya lebar, east region • Posted June 14, 2026

About the Role

This is a customer-facing technical role , ideal for candidates with hands-on experience in aircraft engine maintenance and MRO environments . You will serve as the key technical liaison, supporting airline operations and resolving critical Aircraft on Ground (AOG) situations.


Key Responsibilities

  • Act as the primary technical point of contact for airline customers
  • Provide on-site and remote support for Aircraft on Ground (AOG) events
  • Deliver hands-on troubleshooting and guidance to maintenance teams
  • Analyze engine reliability trends and recommend improvements
  • Support Entry Into Service (EIS) for new engines/products
  • Drive implementation of Service Bulletins and field modifications
  • Collaborate with internal and external stakeholders across