Field Service Technician V
Canon USA & Affiliates • Eagan, MN • Posted June 08, 2026
About the Role
**About the Role**
Provides operational, maintenance and networking support for customers through extensive product and customer knowledge. Works closely with Service Managers, Product Support and other Technicians to provide high-level technical support with seamless technical expertise of Canon USA supported products in accordance with the current Service and Parts Standards working in a 24x7 environment. Act as the Manager in their absence and as product expert for the district or region.
**Your Impact**
- Diagnoses mechanical, software, network, and system failures, using established procedures for products on which certified and acts as a general technical expert in all situations providing a methodical expert level troubleshooting methodology.
- Services and repairs designated equipment to Canon standards and specifications. Inspects the work of other Technicians to ensure compliance with Canon USA standards.
- Reports to managers product failure ...
Provides operational, maintenance and networking support for customers through extensive product and customer knowledge. Works closely with Service Managers, Product Support and other Technicians to provide high-level technical support with seamless technical expertise of Canon USA supported products in accordance with the current Service and Parts Standards working in a 24x7 environment. Act as the Manager in their absence and as product expert for the district or region.
**Your Impact**
- Diagnoses mechanical, software, network, and system failures, using established procedures for products on which certified and acts as a general technical expert in all situations providing a methodical expert level troubleshooting methodology.
- Services and repairs designated equipment to Canon standards and specifications. Inspects the work of other Technicians to ensure compliance with Canon USA standards.
- Reports to managers product failure ...