Field Service Technician II

Location: Chicago, IL (field-based, customer sites)

The role

We are hiring a Field Service Technician II to troubleshoot, repair, and optimize industrial secondary packaging machinery at customer sites. This is a high-autonomy role for someone who can walk in, diagnose fast, communicate clearly with customers, and get equipment running safely and reliably. You will work across mechanical, electrical, and pneumatic systems and use foundational PLC skills to support troubleshooting and minor program updates.

What you will do

Technical service and repair

• Diagnose complex issues on packaging equipment (mechanical, electrical, pneumatic)
• Perform installations, preventive maintenance, emergency repairs, and upgrades
• Lead on-site installation activity and coordinate crews when needed
• Read and interpret schematics, blueprints, and technica...