Field Service Technician

Field Service Technician

Advanced Business Methods is seeking a full-time Field Service Technician to perform the responsibilities of identifying and repairing issues with office technology equipment such as copiers, printers, scanners, etc.

Responsibilities

• Participate as a full member of our service work group by contributing to the group’s productivity
• Provide excellent customer service by repairing and servicing office technology equipment at a customer’s location
• Troubleshoot equipment to identify the malfunction, then perform mechanical or electrical adjustments
• Diagnose and repair equipment using product manuals, AC-DC multi-meter, laptop and manufacturer tech support
• Manage assigned parts, tools, vehicle, laptop and cell phone
• Attend training classes provided by our in-house trainer
• Take responsibility for the satisfaction of the customer by providing timely and courteous...