Field Service Engineer No Ca

Job Description

The Field Service Engineer will be primarily responsible for Customer relationship management through the effective application of technical knowledge while repairing customer equipment. This is accomplished through individual efforts and the efforts of the service team. The Field Service Engineer will also participate in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Providing diagnostic and repair expertise to multi-vendor/OEM ultrasound systems.
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
• Managing company assets effectively including labor time, parts inventory levels, test equipment calibration, RMA’s, A/R’s, customer purchase orders, equipment, business expenditures, etc.
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