Field Service Engineer - IT Desktop and Printer Support

A&O IT Group • Colchester, England • Posted June 14, 2026

About the Role




LOCATION: Chelmsford/Colchester region

Company vehicle and fuel costs are provided.

6 month rolling contract

Key Responsibilities

  • Provide break/fix support for printers, MFPs, laptops, desktops, and associated hardware.

  • Diagnose and repair devices to board level with accuracy and efficiency.

  • Deliver Level 1 desk side support for Windows-based systems.

  • Perform hands-and-feet network support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations.

  • Maintain accurate records of work completed, parts used, and updates in service systems.

  • Ensure excellent customer service and communication at all times.

  • Travel to various customer locations across the UK as required.

Must Haves

  • Full UK driving licence with no mor...