Field Service Engineer - IT Desktop and Printer Support
A&O IT Group • Colchester, England • Posted June 14, 2026
About the Role
LOCATION: Chelmsford/Colchester region
Company vehicle and fuel costs are provided.
6 month rolling contract
Key Responsibilities
Provide break/fix support for printers, MFPs, laptops, desktops, and associated hardware.
Diagnose and repair devices to board level with accuracy and efficiency.
Deliver Level 1 desk side support for Windows-based systems.
Perform hands-and-feet network support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations.
Maintain accurate records of work completed, parts used, and updates in service systems.
Ensure excellent customer service and communication at all times.
Travel to various customer locations across the UK as required.
Must Haves
Full UK driving licence with no mor...