Field Service Engineer

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self‑service availability for financial institutions and retailers across the globe.

Become a Customer Engineer at NCR Atleos!

• Job Title: Customer Engineer
• Location: Derby – Field Work
• Salary: £30,000 – £33,000 depending on experience
• Hours: 42.5 per week across 5 days with weekend work on rota basis

Main Responsibilities

• Diagnose faults and perform repair or replacement of ATM modules on‑site
• Install, maintain, and repair equipment within an assigned territory/region
• Take ownership of customer issues or incidents, ensuring satisfaction and compliance with Service Level Agreements
• Role may involve prolonged travel, lifting and carrying toolkits/parts of varying weights, and bendi...