Field Quality Assurance Specialist - Mandaue City
Home Credit Philippines • mandaue, central visayas • Posted June 26, 2026
About the Role
About The Job
Field QA Specialists are responsible for performing Risk Mitigation activities specific to regulatory compliance, fraud prevention, and company loss.
What You’ll Do
- Should have strong knowledge and understanding of the current company processes
- Evaluate and monitor field visits
- Adhere to process improvement initiatives (e.g., trackers, violation coaching)
- Identify possible fraudulent activities that may result in company loss
- Report and create tickets for challenges encountered
- Serve as a point of contact for internal initiatives such as QA intervention, ad‑hoc tasks, and special validation projects
- Coaching and mentoring field officers
- Create valuable reports based on collated data and share QA insights
- Perform ad‑hoc tasks to help the team's productivity
What You Need To Have
- At least one year of experience in a similar ...