Field Investigator - SIU Claims

Auto-Owners Insurance • Wayne County, West Virginia • Posted July 08, 2026

About the Role

Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Field Investigator professional to join our team. The position requires the following, but is not limited to:

  • Investigate, evaluate and determine appropriate disposition of all types of claims arising out of the Company’s business.
  • Provide customer service to agents, insured’s and others in the course of handling claims to their conclusion.
  • Meet with people involved with claims. Occasionally this may be outside our office environment.
  • Increased role as a trainer/resource for branch associates in the Claims Department.
  • Analyze and investigate to identify issues which may warrant additional investigation.

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