F&B Senior Manager - CUT

Familiarize with all existing Marina Bay Sands business processes to understand the operating environment and thereby establish all required business processes that are customer‑centric and appropriate for the environment. Ensure all cashiering procedures are processed in compliance with accounting standards.

Inspect table set‑ups regularly; check for cleanliness, neatness of the restaurant environment to meet standards of cleanliness and order.

Review reservation books, pre‑assign designated tables and follow up on all special requests. Ensure the specified amount of wine lists is available and in good condition for each meal period.

Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.

Respond to guest comments, requests and complaints in a timely and professional manner, taking responsibility for resolving issues.

Coordinate training of all staff as needed, and devise t...