Faults & Emergency Consultant

Startek • Australia, Australia • Posted June 09, 2026

About the Role

Faults & Emergencies Consultant – Help Keep Communities Safe

Start Date: Monday 27 April 2026 Location: Melbourne Docklands (training) + Work From Home once competent Employment Type: Permanent, minimum 35 hours per week


Make a Real Impact


As a Faults & Emergencies Consultant, you’ll be the first point of contact for customers reporting electricity faults and emergency situations. Your calm, clear communication helps keep the community safe and ensures rapid response across the network. This is meaningful work where you’ll be supported, trained, and equipped to succeed.


What’s on Offer

  • Work From Home once speed to competency is achieved
  • Startek‑provided equipment, including a headset and either a laptop or desktop computer
  • Guaranteed 35 paid hours per week
  • Penalty rates for evenings, nights, weekends, and public holidays
  • ...