Facilities Admin - Helpdesk, FO & Logistics (Petaling Jaya)

Facility Admin - Helpdesk, FO & Logistics (Petaling Jaya)

Job Openings Facility Admin - Helpdesk, FO & Logistics (Petaling Jaya)

About the job Facility Admin - Helpdesk, FO & Logistics (Petaling Jaya)

Job Purpose
To provide administrative support to FM operations by running the helpdesk, supporting reception/front‑of‑house and coordinating basic logistics for mail, stationery and pantry.

Key Responsibilities

• Operate FM helpdesk (phone, email, portal): log tickets, categorise, assign to Facility Executives/cleaners/vendors and follow up on completion.
• Provide status updates to requestors and escalate urgent or critical issues according to defined procedures.
• Support reception/front‑of‑house activities (where blended): visitor registration, access badge issuance, switchboard calls and meeting room bookings.
• Assist in AE reporting workflow when required, ensuring information is promptly passed to the responsible ...