External Sales and Service Advisor OBR(TALENTPOOL-Boom Street ) (Evergreen) (Open)

FirstRand Bank Limited • Pietermaritzburg, KwaZulu-Natal • Posted July 14, 2026

About the Role

Description

To execute defined sales activities within a designated area, meeting set targets and fostering strong client relationships through consistent engagement and service excellence.
  • Identify and escalate potential risks which may lead to increased costs Adhere to standards and procedures to reduce costs
  • Identify process improvements to save costs
  • Drive and increase an average balance of a specific portfolio of assets Identify and utilize opportunities for net income return growth
  • Identify and utilize opportunities for liability growth
  • Achieve the Net Income Return for the Business
  • Drive an increase in average balance of specific portfolio of liabilities
  • Contribute to client service delivery culture through adherence to approved organisational service delivery principles
  • Resolve customer dissatisfaction/complaints by taking ownership of the problem
  • Deliver exceptional service adhering to rele...