Export Customer Service

Application Deadline: 4 July 2026

Department: Export

Employment Type: Permanent - Full Time

Location: Singapore

Reporting To: David Tay

The main function of this role is to assist customer in day-to-day, liaise with carrier, transporter, warehouse operator, fumigation, and ad-hoc task. Monitoring customer support, quotation and maintaining the volume and trade lane.

Ensure all procedures and time frames to be followed as per agreed SOPs and workflows & must be always adhered to.

• Attending to local and overseas customer’s inquiries pertaining to rates.
• Respond promptly to customers’ inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival.
• Responsible for bookings preparation and tele-marketing f...