Experience Design Operations Manager (Cross-Market)
Think Design Collaborative • Mumbai, Maharashtra • Posted June 17, 2026
About the Role
We are looking for an
Experience Design Operations Manager
to work closely with the Global Chief Experience Design Officer, Havas CX, in scaling and operationalising the Experience Design (UX/CX) practice across markets within Havas CX. This is an individual contributor role, requiring strong ownership and the ability to operate independently across stakeholders and multiple geographies.
This role sits at the intersection of
design, operations, and cross-market collaboration-
enabling better visibility into capability and capacity, supporting smarter resourcing decisions, and strengthening how Experience Design is activated across projects and opportunities.
This is
not a pure coordination role . It requires someone who can
structure ambiguity, connect teams, and build systems that enable design at scale .
Key Focus Areas
Resource capacity & capability visibility
Practice operations, MIS & reporting
Knowledge...
Experience Design Operations Manager
to work closely with the Global Chief Experience Design Officer, Havas CX, in scaling and operationalising the Experience Design (UX/CX) practice across markets within Havas CX. This is an individual contributor role, requiring strong ownership and the ability to operate independently across stakeholders and multiple geographies.
This role sits at the intersection of
design, operations, and cross-market collaboration-
enabling better visibility into capability and capacity, supporting smarter resourcing decisions, and strengthening how Experience Design is activated across projects and opportunities.
This is
not a pure coordination role . It requires someone who can
structure ambiguity, connect teams, and build systems that enable design at scale .
Key Focus Areas
Resource capacity & capability visibility
Practice operations, MIS & reporting
Knowledge...