Executive Resolutions Specialist
Red Recruitment • Cheswick Green, West Midlands (County) • Posted June 20, 2026
About the Role
Executive Resolutions Specialist
Red Recruitment is recruiting an Executive Resolutions Specialist to join our client, a leading provider of telecommunications, connectivity, and managed technology solutions.
As an Executive Resolutions Specialist, you will take ownership of customer complaints and escalations from initial receipt through to resolution, ensuring concerns are handled professionally, fairly, and within agreed service levels while delivering an exceptional customer experience.
Benefits & Package for an Executive Resolutions Specialist:
Salary: £29,000 - £33,000 per annum
Hours: Monday - Friday, 9am - 5:30pm
Contract: Permanent
Location: Solihull
33 days holiday (including Bank Holidays)
Referral Bonus - Recommend a friend
Employee Assistance Programme
Private Medical Insurance after probation
Enhanced Maternity and Paternity Pay
Salary sacrifice schemes including pension, cycle to work, and electric car leasing
Red Recruitment is recruiting an Executive Resolutions Specialist to join our client, a leading provider of telecommunications, connectivity, and managed technology solutions.
As an Executive Resolutions Specialist, you will take ownership of customer complaints and escalations from initial receipt through to resolution, ensuring concerns are handled professionally, fairly, and within agreed service levels while delivering an exceptional customer experience.
Benefits & Package for an Executive Resolutions Specialist:
Salary: £29,000 - £33,000 per annum
Hours: Monday - Friday, 9am - 5:30pm
Contract: Permanent
Location: Solihull
33 days holiday (including Bank Holidays)
Referral Bonus - Recommend a friend
Employee Assistance Programme
Private Medical Insurance after probation
Enhanced Maternity and Paternity Pay
Salary sacrifice schemes including pension, cycle to work, and electric car leasing