Executive - Marketplace Operations Business Analyst

Responsibilities

• Track and evaluate seller operational performance
• Assist with regular reporting and performance reviews to ensure seller KPIs are being met
• Create and send out KPI reports to Operations leaders and other stakeholders
• Maintain existing dashboards and design/develop new ones if necessary
• Support in additional data research/requests, or analysis as required
• Identify opportunities for process automation and implement solutions to reduce manual tasks
• Coordinate with internal teams (e.g. Commercial, Logistics, Customer Service, Tech) to resolve operational issues and streamline processes

Requirements

• Bachelor's Degree in Business Administration, Operations Management,
  Data Analytics / Business Analytics, or other related major
• 1-2 years working experience in an operations role within e-commerce/internet startups, manufacturing or logistics companies...