Executive Customer Service - Airline Ticketing & Reservations

The Position:

The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to ticketing, flight reservations and related products and services.

The Requirements:

• SPM/STPM/Diploma/Degree in any discipline

• Excellent command of spoken and written English and Bahasa Malaysia.

• Experience in ticketing and customer service in the travel industry will be an added advantage

• Possess initiative, able to work independently and as a team

• Dynamic, highly motivated and a result-oriented team player with good interpersonal skills

The Package:

• Attractive Basic Salary : RM2,000 during training, RM2,250 during probation & RM2,500 during confirmation. 

• Attendance Allowance: can earn up to RM900 per month upon confirmation only

• 5% of Performance Related Bonus on a quarterly basis upon confirmation only

• Co...