Executive, Customer Experience

Hong Leong Bank Berhad • Damansara Town Centre, Federal Territory of Kuala Lumpur • Posted June 21, 2026

About the Role

If you are looking to excel and make a difference, take a closer look at us…

We are looking for a dynamic, detail-oriented individual to support the Customer Experience (CX) team within the CEO Transformation Office. This role offers hands-on exposure to cross-functional initiatives, and the delivery of customer-centric projects within a high-impact, fast-paced environment.
 

Responsibilities:

  • Assist in managing key CX initiatives, tracking project progress, and supporting the planning and execution of workshops, trainings, conferences, and internal events

  • Coordinate with external vendors, and suppliers to support program delivery and ensure smooth logistics.

  • Support the design and editing of collateral materials, including presentation slides, newsletters, and basic video content.

  • Assist in going through collateral materials to ensure they follow brand, layout, and formatting guidelines.

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