Executive Communication Technician

MANTECH seeks a motivated, career and customer-oriented Executive Communication Technician to join our team in Doral, FL.

Apply below after reading through all the details and supporting information regarding this job opportunity.

Responsibilities include but are not limited to:

• Utilize tools such as Active Directory, Microsoft 365, and ITSM platforms (e.g., ServiceNow) to manage user access, incidents, and support workflows.
• Responsible for troubleshooting, repair, and upgrade of AV systems and communication equipment.
• Interfaces with users, technology vendors, and stakeholders to ensure quality and user experience expectations are exceeded, and emergent industry best practices are routinely considered.
• Provide advanced technical support, troubleshooting complex hardware, software, and network issues (including PCs, servers, mainframes, and printers).
• Act as the top escalation point for co...