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Sales & Service
Providing superior service to branch customers and cross selling of bank products as applicableRequired to carry clear sales targets for specific productsAssist in the management of branch queue time as per the Bank’s approved Service Level AgreementLearning and using I-Pads/other devices (if applicable to branch) for customers service/ cross sellingPerformMeeter-Greeter/Navigatorrole on rotational basis / as applicableAssist in calling up customers for service / sales interactionsStepping out of the branch to meet customers for service / sales discussions occasionally / as applicableSupport Bank’s Digital Transformation initiativesAccepting assignments as required to maintain adequate staffing levels throughout branch network within the Region.Operations
Accept and proces...