eStore SAP Hybris (DevOps) Manager

Job Code: 306/001/414

Overview

The eStore SAP Hybris (DevOps) Manager in Dubai is responsible for overseeing the technical operations of the regional e‑commerce platform while leading Level 2 and Level 3 support teams. The role serves as the primary point of contact for eStore platform operations, maintenance, enhancements, and technical consulting across multiple regions.

Responsibilities

• Act as the main point of contact for eStore platform support services.
• Serve as a senior consultant by providing technical advice and guidance on e‑commerce platform operations and enhancements.
• Gather, clarify, and manage regional business requirements related to platform maintenance, support, and enhancements.
• Coordinate with maintenance and development teams regarding predefined solutions, technical guidelines, bug fixes, and source code modifications.
• Act as the primary liaison between regional stakeho...