ER Case Lead

Advanced Resource Managers • London, England • Posted June 09, 2026

About the Role

ARM are

delighted to be working with our client to help them recruit a HR Caseworker on a 3 month contract.

The Role:

  • Lead and manage a portfolio of ER cases including disciplinary, grievance, performance, long-term sickness, and conduct matters.

  • Ensure all casework is accurately documented, legally compliant, and resolved in a timely and fair manner.

  • Manage flexible working requests, changes to terms and conditions, and exit processes.

  • Support the delivery of formal processes including redundancy consultations and TUPE transfers.

  • Provide expert guidance to line managers and HR Business Partners on employment law and ER best practices.

  • Coach stakeholders on conflict resolution, policy interpretation, and procedural fairness.

  • Escalate cases appropriately while maintaining ownership of resolution pathways.
  • Requirements:

  • Proven experience in managing com...