Entry Level IT Support Calgary
Pearl Recruitment • airdrie, ab • Posted June 09, 2026
About the Role
Join a Calgary-based firm as a Tier 1 Information Technologist focused on IT support. Engage in problem-solving and user assistance in a dynamic office setting.
This full-time position is ideal for candidates at entry to junior levels looking to gain experience in IT support. You will be the first point of contact for internal technical issues, troubleshooting hardware and software challenges while supporting user onboarding and offboarding processes. Your role is crucial for maintaining effective technical operations within the team.
Key Responsibilities:
• Provide first line support for Windows 10 and Microsoft 365
• Troubleshoot desktops, laptops, and printers for users
• Assist with account provisioning and password resets
• Log and track helpdesk tickets accurately
• Support onboarding and offboarding hardware setups
Requirements:
• 1 to 2 years in IT support or relevant diploma
• Knowledge of Windows 10, Microsoft 365, and networking concepts
• Fa...
This full-time position is ideal for candidates at entry to junior levels looking to gain experience in IT support. You will be the first point of contact for internal technical issues, troubleshooting hardware and software challenges while supporting user onboarding and offboarding processes. Your role is crucial for maintaining effective technical operations within the team.
Key Responsibilities:
• Provide first line support for Windows 10 and Microsoft 365
• Troubleshoot desktops, laptops, and printers for users
• Assist with account provisioning and password resets
• Log and track helpdesk tickets accurately
• Support onboarding and offboarding hardware setups
Requirements:
• 1 to 2 years in IT support or relevant diploma
• Knowledge of Windows 10, Microsoft 365, and networking concepts
• Fa...