Enterprise NOC Operations L2 Support Engineer

Globe Teleservices Pte. Ltd. • bhopal, madhya pradesh • Posted June 26, 2026

About the Role

Position:  
Enterprise NOC Operations L2 Support Engineer 
Location:  
Bhopal 
Department:  
Network Operations Center (NOC) 
Reports To:  
NOC Lead / Operations Manager 

Job Summary:  
The Enterprise NOC Operations L2 Support Engineer will be responsible for advanced troubleshooting, issue resolution, operational support, and coordination with operators, vendors, and enterprise customers for Voice and SMS services. 

Key Responsibilities:  
Handle advanced troubleshooting for Voice and SMS services. 
Analyze SIP, SMPP, SS7, SIGTRAN, and routing-related issues. 
Support firewall configuration, routing changes, and service implementations. 
Investigate traffic anomalies, leakages, and operational incidents. 
Coordinate with vendors, operators, and internal techn...
        