Enterprise Email Operations Specialist

The Planet Group • lake forest, il • Posted June 14, 2026

About the Role

The Planet Group is seeking an Enterprise Email Operations Specialist to join one of our well-known global pharmaceutical client. This person will be part of the Digital Lab Email Team and will be responsible for supporting agency relations, enterprise email initiatives, standardized workflow processes, and monthly reporting for the email team.


  • Pay : $ /hr depending on experience
  • Duration: 7 mo to start (potential to extend/convert)
  • Location : Hybrid in Mettawa, IL (Onsite T-TR)


Enterprise Email Operations Specialist Responsibilities:

  • Support external agencies by training agency partners on the Knak email creation tool, governing usage of the tool, reinforcing best practices, and ensuring continued education is provided and reinforced over time
  • Audit email work and identify process gaps, qu...