Enterprise Customer Success Manager (French Speaking)

Trintech is an award‑winning AI‑driven Fintech SaaS organisation and we are seeking an Enterprise Customer Success Manager to be a strategic partner to some of our most complex and high‑value customers, owning their outcomes, their growth, and their long‑term success on our platform. You will operate at the intersection of commercial acumen, executive influence, and deep product expertise. If you are energized by turning customers into advocates, driving measurable business value, and building the kind of partnerships that make churn a non‑conversation, this role was written for you.

Who You Are

• Professional fluency in French
• You have 2-3 years of enterprise Customer Success or strategic account management experience in a SaaS environment, with a proven track record of owning complex, multi‑stakeholder accounts at significant ARR
• You are commercially sharp – you understand NRR, GRR, and renewal economics, and you take personal ownership of t...