Engineer: Service Reporting at MTN GlobalConnect

Confidential • Ghana, Ghana • Posted June 10, 2026

About the Role

Mission/ Core purpose of the Job


The role will be responsible for providing quality and performance reports for all core and backbone GlobalConnect services, Roaming, Signaling, Messaging, IT, IP/MPLS.


This role will be responsible for the analytics and projections to ensure that the core is stable, within capacity and stable for customers.


Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)


Technical Operations

  • Ability to collect, clean, analyse datasets and create data models to aid in the visualization of data

  • Conduct detailed analysis across a broad range of data sources, producing timely and accurate reports

  • Put in place process to ensure report are validated against quality standards

  • Identify, analyze, and interpret trends and patterns in large datasets for effective decision making

  • Liaising with key stakeholders to identif...