Engineer

Carrier • Bengaluru, Karnataka • Posted May 25, 2026

About the Role

Role Description

:

This position is for a staff Production and Technical Service technician who is under moderate supervision. Responsible for troubleshooting technical problems and issues, determining technical solutions in accordance with product and customer specifications, and recommending actions to customers, customer service representatives, sales representatives or field staff for coordinated product solution. Assists in orienting, training, and assigning work of technical/business support employees.

Responsibilities:

  • Support & provide service via calls, emails and tickets
  • Work on provided offline activities
  • Follow given SOP’s and flag any unresolved issues, escalations to L2
  • Ability to diagnose and analyze technical problems
  • Analyse different systems and energy data to find potential for energy optimization.
  • Work on projects that requires data mining, analysis & presentation
  • Identify relevant trends...