Endpoint Support Technician - On-Site in Sacramento (Ref: 5727)

Contract Position: Endpoint Support Technician (Ref: 5727)

Duration: 6-months on-site in Sacramento, CA (no exceptions).

Estrada Consulting, Inc. is seeking an experienced Endpoint Support Technician to provide hands-on IT operational support for SMUD’s IT Platform Services team. This role will support desktop, laptop, peripheral, conference room, and audio/visual environments in a professional enterprise setting.

The selected technician will provide responsive technical support to end users, complete assigned work through ServiceNow, support executive-level users, and assist with after-hours Board and Committee meeting support on pre-scheduled dates. This is an on-site role requiring strong customer service, communication, troubleshooting, and follow-through skills.