End User Support Technician - Intermediate

DLK Group • Cape Town, Western Cape • Posted June 28, 2026

About the Role

End User Support Technician
Position Overview

An opportunity exists for an End User Support Technician to provide technical support and maintenance of end-user computing environments. The successful candidate will be responsible for supporting desktops, laptops, tablets, smartphones, and related end-user technologies while ensuring the timely restoration of services and functionality.


Core Responsibilities
  • Provide technical support for end-user devices, including desktops, laptops, tablets, and smartphones.
  • Troubleshoot, diagnose, and resolve hardware and software issues.
  • Support the end-user environment and assist in the restoration of services and functionality.
  • Provide field support services across various locations as required.
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