End User Support Specialist

Weaver Fintech is a purpose‑driven, data‑centric FinTech company revolutionizing financial services for more than 3 million South Africans. We simplify financial journeys empowering customers to shop, lend, insure, and thrive. Our Data Engineering & Analytics team plays a critical role in building scalable, modern data solutions that drive innovation and enable data‑driven decision‑making across the business. Join us in a collaborative, high‑growth environment where your work makes a real impact.

What you will love doing in this role

End-User Support & Service Delivery

• ryProvide first and second-line support for all end-user devices including desktops, laptops, mobile phones, tablets, VOIP handsets, printers, scanners, and peripheral device
• s.Ensure all service desk incidents, tasks, and service requests are responded to and resolved within agreed SLA timeline
• s.Proactively follow up on outstanding tickets and communicate effectivel...