eMPF Centre Executive 1

HKT • Hong Kong, Hong Kong • Posted June 14, 2026

About the Role

Working Locations: 灣仔 / 荃灣 Wan Chai / Tsuen Wan

Working Hours (5.5 days work): Mon to Fri 09:00-18:00; Sat 09:00-13:00

Your role:

  • Provide counter service to walk-in and pre-booked customers at service centre

  • Solve MPF related enquiries and complaints effectively

  • Educate and promote digitalization (electronic way of MPF account management) with tablet and kiosk to the public

  • Perform services according to company rules and relevant regulatory requirements

    • To succeed in this role:

  • Form 5 or above with customer service / service counter experience

  • Fresh graduates with good communication skills are also welcome

  • Familiar with mobile applications and webpage usage (i.e. online application forms and searching information on government websites)

  • Good communication and presentation skills and frontline experience

  • Patient and enjoy team play
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