EMERGENCY SERVICES DISPATCHER (OA)

Summary Click on Learn more about this agency button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to provide emergency police, fire, and medical services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment. Responsibilities Provides emergency 911-call taking and communication services. Serves as primary call taker for certified Public Safety Answering Point (PSAP) and/or Enhanced 911 system. Determines the nature of the emergency by caller interrogation and prioritizes all incoming emergency and non-emergency calls. Maintains effective communications with field units and monitors status and availability of response units. Maintains constant liaison with the resources at the scene of the emergency to include, fire officials, fire apparatus, specialized equipment, and any other unit control centers involved with the emergency until official termination of the incide...