Emergency Call Specialist - Northern911
Northern911 • northeastern ontario, on • Posted June 11, 2026
About the Role
Shape your career with Northern911 as an Emergency Call Specialist in Sudbury. This role focuses on managing emergency communications and ensuring effective responses during critical incidents.
As an Emergency Call Specialist, you are the crucial link during emergencies. You will field urgent calls, assess situations, and manage dispatch protocols to assist those in need swiftly. Your composure and strong communication skills will guide individuals through distressing situations while coordinating essential resources effectively.
Key Responsibilities:
• Process incoming emergency calls accurately and efficiently
• Determine emergency details and dispatch responses immediately
• Employ communication technology to relay vital information
• Uphold professionalism during high-pressure interactions
• Engage in regular training to maintain service excellence
Requirements:
• Secondary School Diploma is essential
• Background in emergency services or similar field...
As an Emergency Call Specialist, you are the crucial link during emergencies. You will field urgent calls, assess situations, and manage dispatch protocols to assist those in need swiftly. Your composure and strong communication skills will guide individuals through distressing situations while coordinating essential resources effectively.
Key Responsibilities:
• Process incoming emergency calls accurately and efficiently
• Determine emergency details and dispatch responses immediately
• Employ communication technology to relay vital information
• Uphold professionalism during high-pressure interactions
• Engage in regular training to maintain service excellence
Requirements:
• Secondary School Diploma is essential
• Background in emergency services or similar field...