Electronic Failure Analysis Engineer – Warranty Lab

General description:

•  Analyze products (electrical) with comprehensive and correct analysis results (quality and timing)
•  Provide technical support to warranty analysis lab technicians
•  Systematic failure overview using warranty analysis database to create analysis troubleshoot guide
•  Participate in digitalization projects (plant and QMM projects)

Primary duties and responsibilities:

Product  Failure Analysis

• Customer claims analysis (electrical) according to test flow approved by Lead Plant.
• Test equipment SW/HW setup/installation
• Communication with Development team for special analysis/Defect Not Found cases/new equipment
• Continuous technical learning on current and new products
• Detect trends on repetitive failures and report it to customer interfaces
• Determine responsibility of defect cause of the customer returns (external...