Education Consultant (Administrative Executive), Student Recruitment
Heriot-Watt University • Malaysia, Malaysia • Posted June 23, 2026
About the Role
Job Description
The role plays a critical role in driving student enrolments by delivering high-quality education counselling and ensuring a seamless, positive experience for prospective students. This role requires a results-driven individual with strong conversion capabilities, a customer-centric mindset, and the ability to effectively manage both direct and agent-driven pipelines.
Key Duties and Responsibilities
Provide professional, accurate, and personalised counselling to prospective students and their parents (via face-to-face, virtual platforms, and other communication channels), ensuring a consistent and positive experience throughout the student journey.
Drive enrolment growth by actively managing and converting leads into applications and confirmed enrolments, in line with targets set by Management.
Ensure effective lead management and follow-up, including timely response to enquiries and consistent engagem...