Ecommerce Support - Mandarin (Johor)

TP • johor bahru, johor • Posted June 12, 2026

About the Role

We're Looking for a People Person!

If you love talking to people, solving problems, and making someone's day better — you might be our next customer happiness hero. We're on the hunt for someone who can turn casual customers into raving fans.

What You'll Be Doing

  • Chatting with customers via phone, email, and chat (yes, you'll need to be comfy with all three!)
  • Answering questions about our products, prices, and what's in stock
  • Teaming up with other departments to make sure our customers get what they need
  • Keeping things organized with some light data entry on different platforms

You’re a Good Fit If You

  • Have 1–3 years of work experience in a similar role (or if you’re a fast learner who’s ready to grow, we’re open to that too)
  • Can speak and write fluently in Mandarin and English
  • Are organized, great at multitasking, and know how to prioritize like a pro...