Ecommerce Specialist

Nakamichi USA is a fast-growing consumer electronics brand specializing in home audio, with our products sold to thousands of customers across the United States through the country's largest retail platforms. Our lean, high-performing marketing and operations team is based in Singapore, giving you a rare opportunity to work on a real, scaled US business without leaving home.

• i. Manage daily eCommerce order processing and coordinate with logistics partners to ensure timely shipping to three of the largest US electronics retailers.
• ii. Create and issue shipping labels, providing accurate instructions to 3PL partners.
• iii. Track and update shipment statuses, proactively resolving delays or discrepancies.
• iv. Respond to order-related customer inquiries across online sales channels.
• v. Verify shipping invoices for accuracy, ensuring proper descriptions, charges, and delivery details.
• vi. Reconcile mon...