eCommerce Lead

About Vervaunt

Vervaunt is a London-based eCommerce and paid media consultancy agency, focused on driving growth for aspirational retail brands. Our team has worked with some amazing brands, including The Frankie Shop, OKA, Self Portrait, Timex, Represent, Victoria Beckham, COS and more.

What You’ll Do

• Own a portfolio of complex, high‑value client accounts end‑to‑end — acting as the primary strategic point of contact at C‑suite and senior stakeholder level
• Lead the full client lifecycle across all service types — audits, consultancy retainers, workshops, fixed‑scope and replatforming projects — with minimal oversight
• Develop and present multi‑year eCommerce strategies tightly aligned to each client's commercial goals, market, and brand
• Resolve escalations before they reach SLT; be the first point of resolution and the steady hand clients trust
• Proactively identify and convert upsell and cross‑sell opportuni...