Ecomm- Executive - Operations, Dankuni, West Bengal

Sort center operations- Shift Handling- Operations and process excellence- Roster preparation in different complex scenarios- KPIs and quality metrics improvement- Site level charters and initiativesShould be well-versed with excel, word and power point- Data driven mindset to do number crunching and make inferences- Data MIS and reporting- To be able resolve customer escalation within given TAT