E-Commerce Officer at Old Mutual

Confidential • Ghana, Ghana • Posted June 13, 2026

About the Role

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role is individually accountable for signing up policies and assisting a variety of clients through telephonic and social media channels, in accordance with business, process and compliance rules.


Duties And Responsibilities

  • Conduct social media and telephonic sales with customers.

  • Meet daily production standards and uphold service quality benchmarks.

  • Adhere strictly to business, process, and compliance guidelines.

  • Foster and maintain relationships with internal departments, intermediaries, and sales advisors.

  • Manage and nurture customer relationships via social media and telephone communications.

  • Conduct quality checks on own work and maintain service excellence standards.

  • Collaborate effectively with team members to achieve organizational objectives.