E‑Commerce CX Leader — Scale World‑Class Support (Hybrid)

A fast-growing fashion brand in East Midlands is seeking an E-Commerce Customer Service Manager to oversee a large team and develop customer experience systems. You will lead initiatives to improve customer satisfaction and streamline service processes. The ideal candidate has experience managing customer service for DTC brands and can thrive in a high-growth setting. This full-time position offers hybrid work and opportunities for career development in a vibrant culture.
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