E-COMMERCE ASSISTANT
THAI SUPERMARKET PTE. LTD. • singapore, singapore • Posted June 14, 2026
About the Role
Job scope Sales & Order Management
- Process online orders
- Update order status and tracking
- Handle returns, refunds, and exchanges
- Monitor stock availability
- Reply customer enquiries through chat, email, or phone
- Handle complaints and feedback
- Provide product information and recommendations
- Upload new products to platforms Shopify.
- Update prices, descriptions, and photos
- Ensure product information is accurate
- Check stock levels
- Coordinate with warehouse or suppliers
- Arrange packing and shipping
- Assist with online promotions and campaigns
- Prepare vouchers or discount setups
- Help manage social media postings and live sales
- Prepare s...