Duty Manager
Phoenix Recruitment • Berea, KwaZulu-Natal • Posted June 18, 2026
About the Role
Boutique Hotel in Morningside, Durban is looking for a Duty Manager
The Duty Manager acts as the operational leader on shift and ensures smooth daily operations throughout the hotel while maintaining luxury service standards.
Duties:
Shift Operations:
Supervise all operational departments during shift.
Conduct operational briefings, daily (AM & PM)
Ensure all guest requests are fulfilled promptly.
Monitor staff presentation and grooming.
Handle shift handovers effectively. Record daily handover
Guest Relations:
Manage guest complaints and recovery thereof.
Assist all Guests...
The Duty Manager acts as the operational leader on shift and ensures smooth daily operations throughout the hotel while maintaining luxury service standards.
Duties:
Shift Operations:
Supervise all operational departments during shift.
Conduct operational briefings, daily (AM & PM)
Ensure all guest requests are fulfilled promptly.
Monitor staff presentation and grooming.
Handle shift handovers effectively. Record daily handover
Guest Relations:
Manage guest complaints and recovery thereof.
Assist all Guests...