Dubai-Based Senior CX Leader: End-to-End Customer Experience

A leading customer experience consultancy is seeking a Senior Manager – Customer Experience to enhance CX across various touchpoints. The successful candidate will develop customer experience strategies, lead operations, and ensure a customer-first culture. The role requires 10-12 years of relevant experience, strong analytical and leadership skills, along with proficiency in customer experience tools. This full-time position is based in Dubai and offers comprehensive benefits including health insurance and annual bonuses.
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