Document skills development lead + wfc support

Department: Pinsent Masons - Vario

Employment Type: Full Time

Location: Cape Town Description

Responsible for driving technical and professional development within the Document Services team, ensuring high standards of document production, workflow coordination, and continuous improvement. Acts as a bridge between Cape Town and UK teams, supporting workflow management, delivering training, and embedding best practices.

You'll Be Responsible For Skills Development & Training Identify training needs and skills gaps within the Document Services team, particularly for Cape Town-based colleagues supporting UK operations. Design, deliver, and evaluate training programmes for core document production tools and platforms, including i Manage Work, Microsoft Office Suite (Word, Power Point, Excel, Outlook), Microsoft Visio, Big Hand Hub & Now, Kofax Power PDF, Audacity, 7-Zip, Definely, Docu Sign, Templafy, Litera, Teams (including Call Queues), and Viva Engag...