Document Skills Development Lead + WFC Support
Instant Impact Recruitment • cape town, city of cape town metropolitan municipality • Posted June 09, 2026
About the Role
Department: Pinsent Masons - Vario
Employment Type: Full Time
Location: Cape Town
Description
Responsible for driving technical and professional development within the Document Services team, ensuring high standards of document production, workflow coordination, and continuous improvement. Acts as a bridge between Cape Town and UK teams, supporting workflow management, delivering training, and embedding best practices.
You'll Be Responsible For
Skills Development & Training
- Identify training needs and skills gaps within the Document Services team, particularly for Cape Town-based colleagues supporting UK operations.
- Design, deliver, and evaluate training programmes for core document production tools and platforms, including iManage Work, Microsoft Office Suite (Word, PowerPoint, Excel, Outlook), Microsoft Visio, BigHand Hub & Now, Kofax Power PDF, Audacity, 7-Zip, ...