Disputes Administrator

NEC • Alderley Edge, England • Posted June 11, 2026

About the Role

Job Description

Role Purpose

Working alongside the Sales Order Processing team, you will be supporting Head of SOP & Disputes Management with the resolution of Customer Contractual Billing queries resulting in accurate and timely disputes resolution to help support cash collection activity. Required to keep within an average monthly target, following process & control mechanisms determined in the Order to Billing process.

What you will be doing

  • Work closely with Sales Order Processing, Credit Control, Sales & Delivery teams to ensure queried contractual invoicing is validated, reconciled and resolved quickly to help maximise on cash collection activity
  • Raising required Credit Tasks within SharePoint 365 system, gaining timely Business & Finance approvals
  • Raising accurate Credit Orders & New Orders/Invoices using SAP Finance system, ensuring all relevant & associated SAP orders are updated, particularly where a Supe...