Dispute Resolution Officer - Housing
Pertemps Bond • Southend-on-Sea, England • Posted July 10, 2026
About the Role
A reputable Housing Provider within Local Government is seeking an experienced Dispute Resolution Officer to join its Housing Hub.
This is an excellent opportunity for someone with experience in housing complaints, customer resolution or dispute management who is passionate about delivering outstanding customer service while driving continuous service improvement.
Location: West London
Rate of Pay: £23.00 - £23.94 per hour (PAYE)
Contract: Temporary / Ongoing
Working Pattern: Hybrid (x2 Days Office)
Working closely with residents, operational teams and senior stakeholders, you'll investigate complex complaints, manage Ombudsman enquiries and ensure fair, timely and transparent outcomes i...
This is an excellent opportunity for someone with experience in housing complaints, customer resolution or dispute management who is passionate about delivering outstanding customer service while driving continuous service improvement.
Location: West London
Rate of Pay: £23.00 - £23.94 per hour (PAYE)
Contract: Temporary / Ongoing
Working Pattern: Hybrid (x2 Days Office)
Working closely with residents, operational teams and senior stakeholders, you'll investigate complex complaints, manage Ombudsman enquiries and ensure fair, timely and transparent outcomes i...